South Carolina Department of Corrections

Telephone Calls

The State of South Carolina has selected Global Tel*Link Corporation as the new Inmate Telephone System Services Provider for the South Carolina Department of Corrections.
GTL was selected over its competitors for its industry-leading inmate calling system and communications solutions to provide services to both inmates and families.

Rate Structure
Calls to anywhere in the US will be billed at a single flat rate for 15 minutes,
with a discount applied for pre-paid calls:
  • Collect call of up to 15 minutes:   $1.53
  • Pre-Paid call of up to 15 minutes:   $1.29

Requirements
  • Inmates admitted to SCDC will be issued a Personal Identification Number (PIN) within one week of their admission to enable them to place calls as allowed by the institutional schedule.
  • SCDC Form 2-3 "Telephone Privilege Request" will no longer be required with the new inmate telephone system.
  • Inmates are not allowed to call toll free numbers.
  • In order to accept collect calls, your phone account must be current with your local telephone company (not past due).
  • Your local telephone company must have a  Billing and Collectionagreement
    with the South Carolina Department of Corrections' inmate phone service provider.
  • You must have a non-cordless phone with touch tone service (no rotary dial).
  • Inmate calls to cells phones must be prepaid by the family member
    (please see the FAQ and Brochure Information Links below).
  • To request a refund of any unused pre-paid telephone services with CenturyLink, call (888)664-7839. Refunds will take 4-6 weeks to be processed. All calls and taxes have to be updated after the institution converts to the new telephone system; then the refund can be processed.
  • All calls from inmates will be subject to restrictions, recording, and monitoring.
  • Called parties will continue to have the option to not accept a call, block all future calls from an inmate, or block all future calls from the SC Department of Corrections.

Information Links
GTL Press Release
FAQs About Inmate Phones
Pre-Pay Brochure - English
Pre-Pay Brochure - Spanish
Establish Pre-paid Account with GTL/AdvancePay
Family Information