Inmate Package Program

South Carolina Department of Corrections allows inmates to receive packages twice a year:
Spring Package Program date to be determined. Fall Package Program begins on August 15.

Holiday Inmate Package Program has been renamed Fall Inmate Package Program. The Fall program has an earlier timeframe to ensure Access Securepak® has sufficient staff to process our orders accurately.

2011 Fall Inmate Package Program
Ordering Begins on August 15.
There are 3 easy ways to place your order:
1.  Mail your order to:  Access Securepak®, 10880 Lin Page Place, St. Louis, MO 63132
     All mail orders must be postmarked by September 14.
2.  Visit Access Securepak® online at www.southcarolinapackages.com
     Last day to place orders on-line is September 21, at 7:00 PM CST.
3.  Phone your order Toll-Free to 1-800-546-6283.
     Last day to place phone orders is September 21.
All orders will ship to the institutions October 10 - 21.

Inmate Package Program - EH Cooper Procedure:
Please place orders early to allow time to resolve any issues before the deadline.

Inmates may purchase packages for themselves and/or SCDC incarcerated "immediate family members". Immediate family member is defined as spouse, siblings, parents, grandparents, children and grandchildren. Inmates cannot purchase packages for other inmates.

Inmates are not allowed to "double-dip" so to speak. They will be limited to $150.00 for food/snacks, a maximum of five (5) boxes of Commit Lozenges, and the amount of clothing/accessories will be based on the quantity limits already established. One or more individuals can "contribute" to an inmate's package but neither the total dollar limit nor the quantity limits can be exceeded. This program is separate from the Canteen and does not affect the Canteen spending limit.

If an inmate buys items for their incarcerated family member and the dollar amount / lozenges limit / clothing limits are exceeded, Access Securepak® will refund the difference to the inmate sender's EH Cooper account. This will be coordinated with Financial Accounting.

Ordering begins on AUGUST 15.  Mail orders must be post-marked by SEPTEMBER 14.

EH Cooper Trust Fund Withdrawal requests must be submitted to your Postal Director no later than AUGUST 29, for forwarding to Financial Accounting by SEPTEMBER 2.

The postal director will process the EH Cooper check requests for the inmates who wish to purchase packages for themselves and/or SCDC incarcerated "immediate family members", using the following procedure:

Ensure that the inmate meets the eligibility requirements.
    All inmates are eligible for these packages except:
  • Intake (IN, INL5)
  • Pre-Hearing Detention (ST, PHD)
  • Disciplinary Detention (DD)
  • Security Detention (SD)
  • Safekeepers (SK)
  • Pre-Hearing Detention with Protective Custody Concerns (SP)
  • Kirkland Inmates in Dorm:  A1, B1, C1, C2, D (beds 33-64), F1, F2 (beds 113-116,
    149-151, 201-209, 217-232) and F3
  • Youth Offenders at Wateree (Eligible for clothing ONLY) not eligible for food items
  • Canteen Restriction
The inmate will complete all information on SCDC Form 15-1, "Cooper Trust Fund Withdrawal", including their full name and SCDC number, dollar amount, payee's name: Access Securepak® and mailing address: 10880 Lin Page Place, St. Louis, MO 63132. The vendor attachment box must be marked with a "Y".

The completed Access Securepak® order form must be attached to SCDC Form 15-1.

Inmates are allowed to make inmate-to-inmate transactions to purchase packages for SCDC incarcerated family members. Inmates will follow the same procedure as if they are purchasing a package for themselves, with these additions:
  • Indicate the family relationship in the space below the Institution name, in the "Ship To" column, on the Access Securepak order form.
  • SCDC Form 15-1, "Cooper Trust Fund Withdrawal", must have the Warden's approval.
Financial Accounting personnel will process the check request and mail the order form with the check to Access Securepak.

Frequently Asked Questions:

Q:  When does the program begin?
A:  Orders will be accepted from August 15 - September 21. However, any order that is mailed in must be postmarked by September 14. Any orders received after the deadline will not be processed and will be mailed back to the sender.

Q:  When will the order arrive at the institution?
A:  All orders will be arriving at the institutions October 10-21. The institutional staff will be distributing the packages to the inmates shortly after the shipment arrives at the institution.

Q:  What is the spending limit?
A:  The spending limit is $150.00 for food/snacks only. Standard quantity limits on clothing, towels/wash clothes, and stop smoking aids are based on quantity limits already established. These limits are listed on the catalog, order form and website.

Q:  What are your shipping and handling charges?
A:  $4.00 shipping and handling on all orders. Reduced $2 shipping and handling for all orders placed on the website.

Q:  What forms of payment do you accept?
A:  PAYMENT: We accept Credit/Debit cards with VISA and MasterCard logos. We cannot accept prepaid credit cards or cash advance cards. Orders will be accepted when accompanied by money order, institutional check, cashier's check or credit card (MasterCard, Visa or Discover). Access Securepak® is applying a 6% sales tax for the state as required. When paying by credit card be sure to include the card number, expiration date, card member's name, and card member's phone number and address. Inmates may purchase packages for themselves and/or SCDC incarcerated immediate family members, by completing SCDC Form 15-1, "Cooper Trust Fund Withdrawal" and attaching it to the completed Access Securepak® order form. Requests must be submitted to the postal director by August 29, to allow time for institutional check processing. Inmates cannot purchase packages for other inmates. This program is separate from the Canteen and does not affect the Canteen spending limit.

Q:  How do I place an order?
A:  By phone: 1-800-546-6283, by internet: www.southcarolinapackages.comor by mail: Access Securepak®, 10880 Lin Page Place, St. Louis, MO 63132.

Q:  How do I check on an order?
A:  Please call 1-800-546-6283 or write to us at Customer Service, 10880 Lin Page Place, St. Louis, MO 63132; or send us an email at: customerservice@accesscatalog.com.

Q:  How do I report a discrepancy with the order (item missing, wrong product, etc)?
A:  The inmate will be given an opportunity to check the contents of the package in the presence of an employee from the institution. If there is an issue with the order, the employee would verify it and send the paperwork to Access. All discrepancies must be reported from the institution. We cannot honor any discrepancies reported from family members or friends of the inmate.

Q:  What happens if the person I am sending my order to changes custody level and is no longer allowed a package?
A:  If you place an order for an incarcerated family member or friend and their custody level changes or they are moved to a facility other than SCDC, while the order is being processed or shipped, the order will be returned to us. Once we receive the order back from the institution, we will issue a refund to you. There are no restocking fees.

Q:  What happens if the person I am sending my order to moves to another SCDC institution?
A:  If you place an order for an incarcerated family member or friend and they are moved to another SCDC institution, the package will be forwarded to the new institution on the next available SCDC transfer vehicle.